How to achieve a higher conversion and increase the average ticket value? Are the commercial procedures being implemented in a customer focused way? And, which could be even more important, have you created a warm, welcoming environment for your customer, is he being listened to and are the products presented in an enthusiastic manner? This information will become available through the visits of our mystery shoppers.
Direct feedback on service
Today day you’re in, tomorrow you’re out. Working together towards continuous improvement, which includes supporting of and paying attention to new colleagues.
How does it work?
What are the results?
How much does it cost?